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Email open rates rise: Epsilon study

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This entry was posted on 10/21/2009 4:43 PM and is filed under Email Marketing.

Marketing e-mail open rates were up 18.2% year-over-year for the second quarter, according to a report by Epsilon that was released October 6. The period was the fourth consecutive one that open rates increased.

Fourteen out of 16 industries measured saw a jump in opens, with pharmaceuticals and financial services seeing the greatest growth, with 6.3% and 7.2% year-over-year rises, respectively.

The report also found that overall click rates remained the same - 5.9% - as in 2008.

The study helps to justify the e-mail marketing channel as a whole in terms of return on investment, explained Kevin Mabley, SVP of strategic and analytic consulting for Epsilon.

 

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